Terms of Service

1. Agreement

By downloading, accessing, or playing ShadowHand (“the Game”), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Game.

2. Eligibility

You must be at least 13 years old. If you are under the age of majority where you live, you need a parent or guardian’s permission. The Game is not directed to children under 13.

3. Virtual currency — not real money

In-game balances (including “money”, “coins”, “chips”, and similar labels) are virtual currency for entertainment only. They have no cash value, cannot be redeemed for money or prizes, and cannot be cashed out. ShadowHand is not real-money gambling, and playing it does not give you any chance to win real money or prizes.

4. Accounts

You may play as a guest or sign in with Google. You are responsible for activity under your account and must not share it or access another player’s account. You can delete your account at any time in Settings → Delete Account; deletion is permanent and removes your game profile and related server data, subject to legal and accounting retention needs.

5. Purchases

The Game offers optional in-app purchases of virtual items and currency through the Apple App Store or Google Play, processed with RevenueCat. Purchases are billed and refunded under the store’s terms and policies; we cannot issue refunds for store purchases ourselves. Virtual items are licensed to you, not sold, and have no value outside the Game. Deleting your account removes your items and does not entitle you to a refund. You can restore previous purchases in Settings.

6. Ads

The Game shows ads, including optional rewarded ads that grant in-game rewards. Ads and analytics are described in the Privacy Policy.

7. Fair play and conduct

You agree not to:

• Cheat, exploit bugs, automate play, or manipulate matchmaking or rankings
• Harass, threaten, or impersonate other players
• Use offensive, hateful, or illegal display names
• Reverse engineer, attack, or overload our servers
• Buy, sell, or trade accounts or virtual currency outside the Game

We may warn, suspend, or ban accounts and remove illegitimately obtained virtual items at our discretion.

8. Reporting and moderation

You can report another player from the Friends menu and block players you do not want to interact with. We review reports and may suspend or ban accounts that violate these Terms.

9. Intellectual property

ShadowHand, including its art, code, and branding, is owned by Hailsom. We grant you a limited, personal, non-transferable, revocable license to use the Game for personal entertainment. You may not copy, modify, or distribute it except as allowed by law.

10. Apple and Google

These Terms are between you and Hailsom, not Apple Inc. or Google LLC. Apple and Google have no obligation to provide maintenance or support for the Game and are not responsible for claims relating to it. If you use the iOS version, Apple’s Standard End User License Agreement also applies, and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Contact us with any questions or claims about the Game.

11. Disclaimer and liability

The Game is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties (including merchantability, fitness for a particular purpose, and non-infringement) and are not liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow certain limits; those limits apply only as permitted.

12. Changes and termination

We may update these Terms or the Game at any time. Continued use after changes means you accept them. You may stop using the Game at any time, and we may suspend or end access if you breach these Terms or if we discontinue the Game.

13. Contact

Questions about these Terms: privacy@hailsom.com